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Payment Policy

1. Payment must be made in Malaysian Ringgit and prices are INCLUSIVE of GST. There is only one method of payment, which is online payment. Customers can use their store credit, or "Dinasou Eggs", to partly pay for their purchase. The use of Dinasou Eggs must be included when the Order is tallied up at the check-out. The methods of payments and the terms attached to them are as follows:

 

1.1 Credit Card
The Customer can choose to pay by Visa or MasterCard credit card at the check-out point. This applies to grocery items sold by dinasou.com and Products sold on Brand Street. Acceptable credit cards are all MasterCard and Visa credit cards which are 3D Secure-(verified by MasterCard and Visa Secure)enabled. Industry-leading encryption standards govern the protection of customer credit card information contained in Customers' cards. If the Customer holds a MasterCard and/or Visa issued outside of Malaysia, an additional surcharge is applicable due to foreign exchange.

1.2 Debit Card
The Customer can also choose a Visa or MasterCard debit card as a method of payment. However, this is dependent on bank availability. Industry-leading encryption standards govern the protection of data contained in Customers' cards. This form of payment also applies to grocery items sold by dinasou.com and Products sold at Brand Street.

1.3 Online bank transfers
This form of payment only applies to Products sold at Brand Street. Online banking method is acceptable for the following banks: Maybank2u Online, CIMB Clicks Online, Alliance Online, AmBank Online, Hong Leong Bank Online, RHB Online, Mobile Money, Web Cash, and Financial Process Exchange (a multi-bank internet-based online payment hub, jointly developed by Financial Institutions and owned by MEPS. Participating banks are Bank Islam Malaysia Berhad, Public Bank Berhad, CIMB Bank Berhad, Hong Leong Bank, Maybank Berhad and RHB Bank Berhad).

1.4 Payment using Dinasou Eggs
RM1 = 100 Dinasou Eggs. Dinasou Egg can only be used for purchases not more than half of the check-out’s value. Note: Dinasou Eggs cannot be used to deduct shipping/delivery fee. It can be used for certain promotion items.

 

2. When Customers are making payment at the Order check-out, they will have to confirm their address, the time they will accept the shipment and their contact number.

 

3. For payments by installments, please check out MOLPay Easy Payment Scheme.

 

4. To sum up: There is only one method of payment, which is online payment.

 
 
 
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